1.Where we can ship to?
Our standard shipping time is 6-14 working days. Thank you very much for your support and understanding! Please find the below shipping time for your easy reference.
- Country by YunExpress: 7-14 Working days (United States, Canada, Netherlands, Belgium, Luxembourg, Ireland, Bulgaria, Croatia, Czech Republic, Estonia, Finland, Hungary, Latvia, Lithuania, Malta, Poland, Protugal, Romania, Slovakia, Slovenia, Sweden, Austria, Denmark, Greece, Switzerland, Norway, Mexico, Singapore, Malaysia, Thailand, Vietnam, Philippines, Japan, Israel)
- Country by YunExpress: 4-6 Working days (Germany, France, Italy, Spain)
- Country by 4PX Express: 4-6 Working days (United Kingdom)
- Country by YunExpress: 15-25 Working days (South Africa, Brazil, Chile, Colombia)
- Country by Australia Post: 6-10 Working days (Australia, New Zealand)
2.What is the shipping cost?
- Free Shipping over USD$ 100 for customers paying in US dollar.
- Free Shipping over A$ 150.00 for customers in Australia.
- Free Shipping over CA$ 134.00 for customers in Canada.
- Free Shipping Over GBP£ 80 for customers in UK.
- Free Shipping Over EUR € 93 for customers in Europe.
- Free Shipping Over NZD$ 162 from customers in New Zealand
Below $100, we will collect $ 16.99 shipping costs for customer paying in US dollar.
Below A$ 143.00 , we will collect A$ 25.44 for customers in Australia.
Below CA$ 129.00, we will collect CA$ 22.77 for customers in Canada.
Below GBP£ 86, we will collect GBP£ 13.6 for customers in UK.
Below EUR € 92, we will collect EUR € 15.7 for customers in Europe.
Below NZD$ 164, we will collect NZD$ 27.44 for customers in New Zealand.
3.What is the shipping time?
The time frame for order delivery is divided into two parts:
– Processing time (2-3 working days): All orders are being processed within 24 hours, and an order confirmation will be sent to you within 10 minutes after the order was placed. We need 1-2 working days to inspect and pack the products before shipping to ensure everything is in good condition.
– Shipping time (5-9 working days): After processing and leaving the warehouse, the order usually takes 5 and 9 working days to arrive at your destination. The wireless machine or battery are special items and usually need 8-18 days to be delivered.
Note: Please note that these are estimates and aren’t guaranteed; we will not be able to reimburse expedited shipping costs for packages that miss the estimated delivery date, nor do we refund shipping costs for returned items. If you have any questions about shipping or delivery, please contact our Customer Service
4.Will I need to pay customs duties or taxes on my orders?
Customers from some European countries such as Germany, Italy, the UK, Canada, etc. may need to pay duties or VAT according to your countries levying rules.